Renter Relevant Forms and Resources
PLEASE SELECT THE FOLLOWING RELEVANT FORM TO MEET YOUR REQUIREMENTS
HOW TO KNOW YOUR MAINTENANCE WORK CAN BE DEFINED AS “URGENT REPAIR”? ANY ONE OF THEFOLLOWINGS…….?
dangerous electrical fault
the gas, electricity or water supply is not working
an appliance, fitting or fixture that is not working and causes a lot of water to be wasted
an essential service or appliance for hot water, water, cooking, heating, or laundering is not working
a cooling appliance or service provided by the rental provider is not working
a safety-related device, such as a smoke alarm or pool fence, is not working
serious roof leak
serious storm or fire damage
burst water service
blocked or broken toilet system (if you only have one toilet for use)
flooding or serious flood damage
any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure
a serious problem with a lift or staircase.
DOES THIS URGENT REPAIR OCCUR MONDAY TO FRIDAY 9.00AM TO 5.30PM?
>>> Contact property manager department on 0411 984 500 to advise immediately
>>> Email your property manager and if you receive an “autoreply – out of office or on annual leave”, please contact our office on 03 8743 3342
>>> Contact one of the following technicians (outside of business hours, including public holidays),Remember to email your Property Manager to let them know that an urgent repair item occurred outside of business hours.
Sole Trader for Defects Tony Tu 0425 400 568
General maintenance: Cooper 0410 880 821
Electrical, Plumbing/Gas, Heating & Cooling
New Boda Service Group Electricity & gas & plumbing: Bella 0426 665 985
NBD Safety check: Alex 0420 502 529
If any of these technicians are not available to approach your issue, you can engage another local tradesman to attend.
FOR ALL NON URGENT MAINTENANCE ISSUES, PLEASE NOTIFY YOUR PROPERTY MANAGER VIA EMAIL AND THEY WILL GET BACK TO YOU DURING BUSINESS HOURS.
For other enquiries, please email email@example.com.